30 Business Day Turnaround for all Non-Warranty Repairs.20 Business Day Turnaround for warranty Fluid Seam Welded Suits.10 Business Day Turnaround for warranty Glued Suits.10 Business Day Turnaround for warranty Stitched Suits.AND CANADA REPAIR INFORMATIONįor repairs received from the dealer or end user, O'Neill offers: Limited 90-day (from date of original purchase) warranty on workmanship and materials.Limited 1-year warranty (from date of original purchase) on workman ship and materials (waterproof zipper excluded).Limited 1-year warranty (from date of original purchase) on workmanship and materials.Warranty request without original receiptįlat-Stitched Products, Glued and Blindstitched Products, and Fluid Seam Weld Products.Repairs or alterations done by anyone other than O'Neill or an O'Neill authorized repair facility.Materials over 1 year (from date of original purchase), or 90 days for accessories.THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY Suits without a copy of the purchase receipt will NOT BE COVERED UNDER WARRANTY.
Please include a note with product description, product defects, requested action, return address (be sure to include postal code, especially for Canadian addresses), daytime phone number with area code, customers name and a copy of the purchase receipt sent to the address below. Defective product should be returned clean and dry, postage prepaid. At no time does the O'Neill offer refunds. The decision to replace or repair a product is made by the O'Neill Warranty Department after receipt of the defective product. If the product is found to be defective under normal use and proper care, O'Neill will repair or replace the product at our sole discretion.
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